E-Enable Contract Services
Service Contracts to meet your business needs
E-Enable Tier 0
Monitoring of your network including:
- Monitoring
- Deep System Scan reporting
- E-Enable Email Alerts and Notification
- Membership pricing for phone and on-site service (projects to be quoted separately, based on time and materials)
- E-Enable Priority Service (a single point of contact, plus one alternate contact for authorizing service)
E-Enable Tier 1
Monitoring of your network including:
- Anti-Virus/Anti-Malware Subscription
- Monitoring
- Deep System Scan reporting
- E-Enable Email Alerts and Notification
- Membership pricing for phone and on-site service (projects to be quoted separately, based on time and materials)
- E-Enable Priority Service (a single point of contact, plus one alternate contact for authorizing service)
E-Enable Tier 2
Monitoring of your network including:
- Anti-Virus/Anti-Malware Subscription
- Monitoring
- Deep System Scan reporting
- E-Enable Email Alerts and Notification
- Membership pricing for phone and on-site service (projects to be quoted separately, based on time and materials)
- E-Enable Priority Service (a single point of contact, plus one alternate contact for authorizing service)
- Phone Support (includes all of Tier 1 Support)
- Included Phone Support and Remote Services (during business hours)
E-Enable Tier 3
Monitoring of your network including:
- Anti-Virus/Anti-Malware Subscription
- Monitoring
- Deep System Scan reporting
- E-Enable Email Alerts and Notification
- Membership pricing for phone and on-site service (projects to be quoted separately, based on time and materials)
- E-Enable Priority Service (a single point of contact, plus one alternate contact for authorizing service)
- Phone Support (includes all of Tier 1 Support)
- Free Phone Support and Remote Services (during business hours)
- Remote Support (includes all of Tier 2 Support)
- Included On-Site Support during business hours (may not include travel time*)
Please Note: Equipment/Hardware is not included in contract pricing and will be billed separately.
* Travel time will be addressed on a case by case basis and may result in additional fees, depending on distance.