E-Enable Contract Services

Service Contracts to meet your business needs

E-Enable Tier 1

Monitoring of your network including:

• Anti-Virus/Anti-Malware Subscription
• Workstation Monitoring
• Deep System Scan reporting when requested
• E-Enable Email Alerts and Notification
• Membership pricing for remote and on-site service (projects to be quoted separately, based on time and materials)
• E-Enable Priority Service (a single point of contact, plus one alternate contact for authorizing service)

E-Enable Tier 2

Monitoring of your network including:

• Anti-Virus/Anti-Malware Subscription
• Workstation Monitoring
• Deep System Scan reporting when requested
• E-Enable Email Alerts and Notification
• Membership pricing for remote and on-site service (projects to be quoted separately, based on time and materials)
• E-Enable Priority Service (a single point of contact, plus one alternate contact for authorizing service)
• Includes all of Tier 1 Support
• Included Phone Support and Remote Services (during business hours)

E-Enable Tier 3

Monitoring of your network including:

• Anti-Virus/Anti-Malware Subscription
• Workstation Monitoring
• Deep System Scan reporting when requested
• E-Enable Email Alerts and Notification
• E-Enable Priority Service (a single point of contact, plus one alternate contact for authorizing service)
• Includes all of Tier 1 and 2 Support
• Included On-Site Support during business hours (projects to be quoted separately, based on time and materials. May not include travel time*)

Please Note: Equipment/Hardware is not included in contract pricing and will be billed separately.
* Travel time will be addressed on a case by case basis and may result in additional fees, depending on distance.