E-Enable Contract Services

Service Contracts to meet your business needs

E-Enable Tier 0

Monitoring of your network including:

  • Monitoring
  • Deep System Scan reporting
  • E-Enable Email Alerts and Notification
  • Membership pricing for phone and on-site service (projects to be quoted separately, based on time and materials)
  • E-Enable Priority Service (a single point of contact, plus one alternate contact for authorizing service)

E-Enable Tier 1

Monitoring of your network including:

  • Anti-Virus/Anti-Malware Subscription
  • Monitoring
  • Deep System Scan reporting
  • E-Enable Email Alerts and Notification
  • Membership pricing for phone and on-site service (projects to be quoted separately, based on time and materials)
  • E-Enable Priority Service (a single point of contact, plus one alternate contact for authorizing service)

E-Enable Tier 2

Monitoring of your network including:

  • Anti-Virus/Anti-Malware Subscription
  • Monitoring
  • Deep System Scan reporting
  • E-Enable Email Alerts and Notification
  • Membership pricing for phone and on-site service (projects to be quoted separately, based on time and materials)
  • E-Enable Priority Service (a single point of contact, plus one alternate contact for authorizing service)
  • Phone Support (includes all of Tier 1 Support)
  • Included Phone Support and Remote Services (during business hours)

E-Enable Tier 3

Monitoring of your network including:

  • Anti-Virus/Anti-Malware Subscription
  • Monitoring
  • Deep System Scan reporting
  • E-Enable Email Alerts and Notification
  • Membership pricing for phone and on-site service (projects to be quoted separately, based on time and materials)
  • E-Enable Priority Service (a single point of contact, plus one alternate contact for authorizing service)
  • Phone Support (includes all of Tier 1 Support)
  • Free Phone Support and Remote Services (during business hours)
  • Remote Support (includes all of Tier 2 Support)
  • Included On-Site Support during business hours (may not include travel time*)

Please Note: Equipment/Hardware is not included in contract pricing and will be billed separately.
* Travel time will be addressed on a case by case basis and may result in additional fees, depending on distance.